Covington Auto Repair

5

5

Great service honestly Ambrose is the guy, nice and fair he tries to help and does what he can to get you into a vehicle that suits you! Great job man!!!’ I’ll be coming back and my friends will go their too

5

Thank you

- Golden Rule Automotive
5

Excellent service at reasonable price.

5

Awesome they get you in and out my great grandparents went there and I'm happy to say I'm keeping it in the family and go there too

5

Great fast service they treat you like family highly recommend

5

I love the customer satisfaction. They are very professional.

1

I recently called requesting a quote for an AAA member and, did not have all the information required for maintenance. I politely let the employee know that I would call right back, and she refused to answer any of my calls following . I literally called back 3 mins later and she was intentionally ignoring all of my back to back my calls. After reading the reviews, maybe it was for the best!

I am sorry I was unable to answer your phone call and someone else's. I was on 2 phones and since I'm in the office alone sometimes it gets hard to answer all the phones. I have tried to call you back numerous times and no answer except it tells me your voicemail is full. Sorry you feel like you were being ignored. Hope you will give us a call back and another chance. Have a blessed evening

- Golden Rule Automotive
5

Nothing but 5 stars!!! I had called 2 other auto repair companies in the area but decided to go with Golden Rule because of the professionalism displayed over the phone. They earned these stars starting with the great customer service on the phone with Ms. Elaine and ending with getting my car back the same day! The service technician took pictures of my issue and shared with me. And I even got a discount on my bill because I am a AAA member. This is my new mechanic!!

5

Golden Rule is awesome in everyday. Knowledgeable techs, great customer service. Clean waiting room.

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