I recently used GRA to fix a power steering issue on my 2006 Chevy Malibu. This particular Chevy model uses an electric power steering system and has been the subject of multiple recalls for this issue. The vehicle was previously repaired under recall almost a decade ago, but a problem recently resurfaced. Having used GRA in 2016 to make an unrelated repair, I didn't hesitate to use them again. I showed up on a Monday morning without an appointment and they got me in. Turns out the car had multiple issues relative to the steering system which GRA seems to have satisfactorily resolved. Repairs were not inexpensive and they kept the car for a week (keeping in mind they are not open on the weekend). But, in hindsight, I have no real quibble with the expense or the length of the car stay. The car is running fine and that's the most important thing. I want to give a shout-out to Miss Elaine. She is a gem, a rare and precious jewel. When this car needs repairs again (and it will), GRA will be on my short list.
Hi Bill, thank you for the positive review! We're glad we could resolve the multiple issues with your Chevy Malibu's power steering and get you back on the road safely. We understand repairs can be costly and time-consuming, but we're happy to hear that you're satisfied with the outcome. Miss Elaine appreciates the shout-out! Remember, if you ever need us again, just give us a call at (770) 788-8863 or shoot us an email at [email protected]. Take care! -Greg Hicks
- Golden Rule Automotive