Covington Auto Repair

1

These are crooks to their heart! Please beware! They kept my mom's car and month. None of the things she took her car to them for they didn't address. They charged her $400 diagnostic! She paid $1500 for a battery, power steering fluid( did NOT FIX the leak) , a new dipstick, and engine hose. The car barely drives and they totally took her money. CROOKS CROOKS CROOKS...

5

Just lost my husband and now that he's not here to keep the car up, I took it to Golden Rule. Hubby said he needs to get the oil change. That didn't happen. When having trouble with a tire not holding air, took it to the shop. while changing a tire, they checked them all and determined one more needed to be replaced. While changing oil, it was determined I had an oil leak that needed to be fixed. Had to wait on parts which would come in the next day. They gave me a ride home and came and got me the next day. Fabulous service. I did mention I had a bad latch on a back door, so I don't use it. They gave me an estimate and said to bring it in when I was ready. Thanks Elaine for all your help and thank the mechanics that worked on the car.

Patricia, we're sorry for your loss but are glad you chose us to help. Our team is honored to serve you during this time. Please don't hesitate to reach out for any concerns. [email protected] or(770) 788-8863. -Greg Hicks

- Golden Rule Automotive
5

This place is modern and clean and everyone is so nice and friendly. They took very good care of my car and I am so happy with it. I suggest if your car needs help take it here you can't go wrong.

Thank you for your fantastic review, Richard! We're thrilled to hear about your positive experience. At Golden Rule Automotive, providing excellent customer service and expert car care are our top priorities. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. -Greg Hicks

- Golden Rule Automotive
5

Excellent Customer Service Technician Amazing Quick Service Lobby Refreshments Tea, Coffee ☕, water Healthy Snacks Thank You For Service Kat W infinite Q 80

5

Greg, Brad, Elaine and all the staff have always done a great job! Work van repaired and good as new and done in a timelymanner!! Thanks GR!

5

The staff is awesome!!!!! My experience was actually painless. I left with a great feeling and a smile on my face.

Lumeka, your fantastic review made our day! We're thrilled that our team provided an excellent experience and left you smiling. If there's anything else we can do to keep you happy, just let us know. Take care! -Greg Hicks, Golden Rule Automotive

- Golden Rule Automotive
5

Got me in and out with no issues

We're glad you had a smooth experience with us, Mark! Don't hesitate to reach out if you need anything in the future. -Greg Hicks @ Golden Rule Automotive (770) 788-8863 / [email protected]

- Golden Rule Automotive
5

Relocated back to Georgia and I was welcomed back to this shop with open arms for the maintenance of my car. Family oriented shop.

Thank you for your kind words, Tiara! We are thrilled to welcome you back to Golden Rule Automotive. As a family-oriented shop, we prioritize building long-lasting relationships with our customers. If you ever have any questions or need assistance with your car's maintenance, please don't hesitate to reach out to us at (770) 788-8863 or [email protected]. We're here to help! -Greg Hicks

- Golden Rule Automotive
5

Very friendly, good priced, fast service.

Thank you for sharing your positive experience at Golden Rule Automotive, Sophie! It's delightful to hear that our friendly service, competitive pricing, and efficiency met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out to us at (770) 788-8863 or [email protected]. We look forward to serving you again soon!-Greg Hicks

- Golden Rule Automotive
5

this is one of the best places I've ever been to everybody's polite and they are great I will take my car back there again

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