Awesome, friendly staff
My tail lights weren't working on my 1998 Jeep Wrangler and I had other electrical issues. They had to redo my entire wiring system in my electrical system. They also replaced my tail light, installed a new radio and completed all this which was very time consuming for them I'm sure but they did it all in a couple of days. We just moved to Covington and this place was right up the street. I can tell you this, they are honest, friendly and very professional. You won't do better than having your car repaired here. You can thank me later. John Baggett
Great service Great people
Dropped car off over 6 weeks for an diagnostic, every time u call same scripted line/excuse, I understand covid but they need to communicate better bc if I’ve known it will take 6 weeks n counting never would have used them. Horrible customer service, I don’t recommend going here unless u not in a rush for service..
My grandsons car had a rattle in the front at the engine. Being new to the area we did not know where to take his car. After searching the web and reading reviews we decided with Golden. Very Very impressed with their honesty! It turned out to be just a heat shield that was easily fixed in no time. They could have charged us a lot of money for an unnecessary repair. They have our business from now on! I have told our friends and relatives about their service. Thank you Golden for being honest and for doing a great job!
I've been going to this shop since 2017. Yet it few months ago I placed my vehicle in their care for a full inspection and just recently they advised that it needed a tune up: the replacement of spark plugs a charge of 1100.00 when I had it service for 500.00 just.months before. None of the fluids in the car were filled. Now I have to have the spark plugs replaced.
Ms Elaine worked with me so that I could get my car back as soon as possible. I called and gave a down payment for the parts that was needed and when the parts came in (within a day) Ms Elaine called to set up the best time to bring it in. My car was fixed with a few hours and I was on my way. Thank you for working with me
Dependable, courteous and fast.
Knowledgeable, professional, and above all, honest. I couldn’t be happier with the service and how I was treated. Everyone there is helpful, polite, and honest.
Professional as always good job and friendly