Covington Auto Repair

I was having trouble with my Check Engine Light coming on. Got different answers as to what the trouble was. Took it to one shop who found the problem, but said they couldn't fix it, referred me to the dealer. As a AAA member I called Golden Rule, took it in. They ran a diagnostics test, found the problem and fixed it. And it was something so simple as a loose connection on a hose. Boom, fixed. My car is finally running like it should. I am a happy camper! The employees are friendly and helpful, and I even enjoyed talking to other customers while waiting. Will definitely be returning.

I was told that the shop would order and install a brand new alternator for me Oct.2017. May 2018 the "new" alternator failed. They replaced free of charge, but took almost 2 weeks to get to the car! So here it is Nov 2018 and the alternator has once again failed. I will get the alternator replaced somewhere else. But this company needs to stop ordering USED parts at new part prices. Thats fraud.

Quick and efficient oil change. Good value for my time and money.

...fast and efficient!

You are great at finding the problems, and fixing at the right price!

Wonderful friendly people would recommend them to anyone Greg has worked on my car and my boss ladys car very good

You guys are great!

Truly honest people

Took my 08 Ford Escape in for 165,000 major check-up. I had a oil leak around the valve cover gasket I had been ignoring for a year which Golden Rule had diligently reported on each previous service invoice. In performing all the various maintenance inspections and services for this check-up, they replaced the valve cover gaskets although not on the manufacturer's mileage service schedule. This was done WITHOUT CHARGING LABOR for this action because it was cheaper to do it now with another required maintenance activity than to wait and do it later when the leak became more severe. This kind of proactive service to save me money is the reason I keep both of my vehicles running using Golden Rule. They are a class act in the automotive repair and maintenance field.

A great group of people.